FAQ

Freequently Asked
Questions

Do you have questions on how home care works, who provides care, or who pays for it? We have answers for all of that and more!

Are your caregivers certified?
Yes, all our caregivers are certified. Additionally, to be eligible to work for us, all caregivers must successfully pass several interviews, background checks, competency exams and personality tests. They regularly undergo routine in-house and on-the-job training.
What is unique about you?
Do you employ your caregivers?
Can we decide to stop your services whenever we want to?
If we do not like the caregiver assigned to us, can we request a change?
How accessible are you?
Is a physician's authorization/prescription needed for homecare services?